Privacy Policy
Last updated: January 2025
1. Introduction
CTECHNO Malaysia Sdn Bhd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
As a motion control and automation solutions provider, we may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Company information, job title, and industry sector
- Product inquiries for linear modules, motion platforms, and industrial wiring harnesses
- Technical support requests for automation solutions
- Newsletter subscription for industry updates and product information
- Resume and career application information for engineering and technical positions
- Business partnership and collaboration inquiries
Automatically Collected Information
We may automatically collect certain information about your device and usage patterns, including:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website information
- Device type and operating system
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide motion control solutions, linear modules, and automation services
- To respond to product inquiries and provide technical support for industrial applications
- To process job applications for engineering and technical positions
- To send you industry newsletters and product updates (with your consent)
- To improve our website, products, and services
- To maintain business relationships and partnerships
- To comply with Malaysian legal obligations and industry regulations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights and safety
- In connection with a business transfer or acquisition
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: ctechno_info@cyonline.net.cn
- Phone: +60 3-7831 6032
- Address: 3, Jalan Utarid U5/17, Section U5, 40150 Shah Alam, Selangor, Malaysia
- Business Hours: Monday - Friday: 8:30 AM - 5:30 PM